Last Updated: 27 May 2020 13:04 by NHS Direct Wales, Contact information unavailable to send to mobile, © 2020 - Welsh Ambulance Services NHS Trust. Please note: during the call you will be asked a series of questions to assess eligability further. Ted Edwards, 73, was kept inside the ambulance because of … Yes, our call takers will be able to give you a time slot that your transport will arrive within, however, due to the large number of journeys we make every day, we are not able to give you an exact time. Vantage Point House If you wish to contact our other regional offices, please contact: Mid & West Region Welsh Ambulance Services NHS Trust Matrix One 1 Parc Matrix Swansea Enterprise Park Swansea SA6 8RE Visit website to check your eligability. Referral Criteria: Visit website to see if you are eligible. If you wish to raise a concern (complaint) about the Welsh Ambulance Service, please click on Putting Things Right, If you are a Police Officer and require information, please click on Police Requests, If you wish to find out how to access health records, please click on Requests for Records, If you are a prescriber and require the template for a verbal order, please click on Verbal Order Template. Eyewitnesses reported a large number of emergency service vehicles at the scene. Non-Emergency Patient Transport Service (NEPTS), Non-Emergency Patient Transport Service - Frequently Asked Questions, You Could be Eligible for our Non-Emergency Patient Transport Service, If you are eligible and your transport is booked, here is what you can expect on the day. On Saturday, the Welsh Ambulance Service said it was "facing high demand" across the country "with acute pressure" around Grange University Hospital which led … Ty Elwy, Unit 7 Press office hours are 8.30am-4.30pm, Monday to Friday. 2020/S 223-549529. Swansea Enterprise Park The Welsh Ambulance Service is currently recruiting experienced registered (General / Children’s) Nurses and Paramedics to work in its Clinical Contact Centre in Swansea / Withybush as part of the team providing 'hear and treat' services for both NHS Direct Wales and 111 services. If you have an experience or feedback about using any service provided by the Welsh Ambulance Service that you want to share with us, you can contact the Trust’s Patient Experience & Community Involvement Team by emailing peci.team@wales.nhs.uk or call 01792 311773. Wales' First Minister Mark Drakeford warned the Welsh NHS was in danger of becoming the "national coronavirus service" when the number of positive Covid … NHS Direct Wales / 111 Wales - a 24-hour telephone and internet health advice service provided by NHS Wales to enable people to obtain advice when use of the national emergency telephone number (999 or 112) does not seem to be appropriate but there is some degree of urgency. The Welsh Ambulance Service said it was "facing high demand" across the country "with acute pressure" around the hospital leading to "some long delays with patients on our ambulances". Telephone: 01792 562900, South East Region As a provider WAST are under increased pressure from the growing number of 999 calls. Eventually, one of the firefighters rang the Welsh air ambulance service directly and a helicopter was scrambled. The Welsh Ambulance Service vehicle was located a short time later in Dee View Crescent abandoned and damaged. 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